Terms of Use
Please read these terms and conditions carefully.
These Terms of Use govern your use of this website which is hosted by Nirvana Lab, Inc. (hereinafter referred as “Owner”). By accessing this site, you confirm that you are capable to contract under the applicable local laws and that you agree to be bound by these Terms of Use and to any additional guidelines of this site. Owner reserves the right to change this Site and to these Terms of Use at any time without prior notice. Please review these Terms of Use each time you access this Site. These Terms of Use apply to all users of this site, including without limitation vendors, customers, merchants, browsers and/or contributors of content.
By using this site, you also agree that we may provide all legal communications and notices to you electronically by posting them on our website or by sending an e-mail to the e-mail address you provided to us when you registered on our website.
WHEREAS,
- Owner, Us and We and other first-person pronouns will refer to the Owner, as well as all employees and affiliates of the Owner.
- You, the User, the Client and other second person pronouns shall mean any natural and legal person who is accessing the website.
- Collectively, the parties to the Terms of Use will be referred to as Parties.
Assent and Acceptance
By using the website, you warrant that You have read and reviewed these Terms of Use and that You agree to be bound by these Terms of Use. Further, based on the services obtained by user, additional terms, and conditions in respect of the specific services may apply, which shall be deemed an agreement between the Users and the Owner.
Copyright information
The site contains photos, images, document, fonts, and designs that are all copyrighted property of the Owner and its subsidiaries. All rights in this site and its Content are reserved and are prohibited to use any portion of the content except as expressly allowed in these Terms of Use. At the same time, it is expressly clarified that you will retain ownership and are responsible for any content that you provide or upload when using any service while making use of our various Service.
The logo design tools provided on this Site employ a limited number of elements, including icons, fonts, color schemes, and design effects. The Owner reserves the right to use all such elements and to make all such elements available for use by other parties in the future. You do not obtain any right or claim to any of the individual logo design elements through your creation of a logo design and/or your incorporation of a logo design into one or more products.
Use of Site
You agree that you are responsible for protecting your password and controlling access to your registered account.
License to use website
The Owner may provide You with certain information as a result of Your use of the website or Services. Such information may include but not limited to documentation, data, or information developed by the Owner, and other materials which may assist in Your use of website or services. Subject to the Terms of use, the Owner grants You a non-exclusive, limited, non-transferable and revocable license to use the Owner materials solely in connection with Your use of website and services. The Owner materials may not be used for any other purpose and this license terminates upon Your cessation of use of the website or services or at the termination of these Terms of Use.
Any unauthorized use by You shall terminate the permission or license granted to You by the website and You agree that You shall not bypass any measures used by the Owner to prevent or restrict access to the website.
Warranty Disclaimer
We make no representation that the operation of the Site will be uninterrupted or error-free, and we will not be liable for the consequences of any interruptions or errors. THE SITE AND ITS CONTENT ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT
Indemnification
You agree to defend and indemnify the Owner and any of its affiliates (if applicable) and hold Us harmless against all legal claims and demands, including reasonable attorney’s fees, which may arise from or relate to Your use or misuse of the website or services, Your breach of these Terms of Use, or Your conduct or actions. You agree that the Owner shall be able to select its own legal counsel and may participate in its own defense if the Owner wishes.
Entire Agreement
This Terms of Use constitutes the entire understanding between the Parties with respect to any and all use of this website. This Agreement supersedes and replaces all prior or contemporaneous agreements or understandings, written or oral, regarding the use of this website.
Compliance with Laws
All issues related to copyright, infringement and misuse of copyrighted materials are governed by the local law. All other matters relating to your access to, or use of this Site shall be governed by the laws of Illinois (USA). Any legal action or proceeding relating to or arising from your access to or use of this site shall be instituted at Illinois (USA). By accessing the site, you will comply with all applicable laws (Federal, State or otherwise) that govern marketing email and all other anti-spam laws. Any legal action or proceeding relating to or arising from your access to or use of this Site shall be instituted in Chennai, India. You agree to submit to the jurisdiction of courts of Illinois (USA) and agree that venue in these courts is proper in any such legal action or proceeding.
Direct marketing
During the onboarding process when your personal data is collected, you will be asked to indicate your preferences for receiving direct marketing communications from Nirvana Lab via email.
We may also analyze your Identity, Contact, Technical, Usage and Profile Data to form a view which services and offers may be of interest to you so that we can then send you relevant marketing communications.
Third-party marketing
We will get your express consent before we share your personal data with any third party for their own direct marketing purposes.
Opting out of marketing
You can ask to stop sending you marketing communications at any time by following the opt-out links within any marketing communication sent to you or by contacting us.
If you opt out of receiving marketing communications, you will still receive service-related communications that are essential for administrative or customer service purposes.
Cookies
For more information about the cookies, we use and how to change your cookie preferences, please see our Cookie Policy (https://www.thenirvanalab.com/cookies-policy/).
DISCLOSURES OF YOUR PERSONAL DATA
We may share your personal data where necessary with the parties set out below for the purposes set out in the table above.
- Business partners and suppliers;
- Service providers acting as processors for example analytics and search engine providers that assist us in the improvement and optimization of our website;
- Professional advisers acting as processors or joint controllers including lawyers, bankers, auditors or insurers who provide consultancy, banking, legal, insurance and accounting services;
- HM Revenue & Customs, regulators and other authorities acting as processors or joint controllers based in the UK; and
- Third parties to whom we may choose to sell, transfer or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy policy.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
International transfers
We share your personal data within the Nirvana Lab. This will involve transferring your data outside the USA to our overseas offices in Canada and India. We may also transfer your personal data to service providers that carry out certain functions on our behalf.
Whenever we transfer your personal data out of the USA to countries which have laws that do not provide the same level of data protection as the USA law, we always ensure that a similar degree of protection is afforded to it by ensuring that appropriate safeguards are implemented.
We use specific standard contractual terms approved for use in the USA which give the transferred personal data the same protection as it has in the USA, namely the International Data Transfer Agreement. To obtain a copy of these contractual safeguards, please contact our DPO.
DATA SECURITY
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
DATA RETENTION
How long will you use my personal data for?
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
By law we have to keep basic information about our customers (including Contact, Identity and Transaction Data) for six years after they cease being customers for tax purposes.
In some circumstances you can ask us to delete your data. See paragraph 9 below for further information.
YOUR LEGAL RIGHTS
You have a number of rights under data protection laws in relation to your personal data.
You have the right to:
- Request access to your personal data (commonly known as a “subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
- Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
- Request erasure of your personal data in certain circumstances. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
- Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) as the legal basis for that particular use of your data (including carrying out profiling based on our legitimate interests). In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your right to object.
- You also have the absolute right to object any time to the processing of your personal data for direct marketing purposes.
- Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
- Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain services to you. We will advise you if this is the case at the time you withdraw your consent.
- Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in one of the following scenarios:
- If you want us to establish the data’s accuracy;
- Where our use of the data is unlawful but you do not want us to erase it;
- Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or
- You have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
If you wish to exercise any of the rights set out above, please contact the DPO using the information set out in paragraph 10.
No fee usually required
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
Time limit to respond
We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
CONTACT DETAILS
If you have any questions about this privacy policy or about the use of your personal data or you want to exercise your privacy rights, please contact our DPO by email to ciso@thenirvanalab.com.
COMPLAINTS
You have the right to make a complaint at any time to the Federal Trade Commission’s Office (FTC), the USA regulator for data protection issues https://www.ftc.gov/. We would, however, appreciate the chance to deal with your concerns before you approach the FTC so please contact us in the first instance.
CHANGES TO THE PRIVACY POLICY AND YOUR DUTY TO INFORM US OF CHANGES
We keep our privacy policy under regular review. This version was last updated on May 15th, 2026.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us, for example a new address or email address.
THIRD-PARTY LINKS
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.
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