--- title: "Managed Services" url: https://www.thenirvanalab.com/managed-services/ type: page date: 2026-09-07 modified: 2026-10-15 markdown_url: https://www.thenirvanalab.com/managed-services.md author: "mahtab khan" --- # Managed Services LIFERAY MANAGED SERVICES ## Keep Your Liferay Platform # Secure, Optimized & Future Ready SLA-driven support, monitoring, maintenance and continuous improvement delivered by certified Liferay experts. [Talk to an expert](/contact) [See our Blogs](/blogs) ![](https://www.thenirvanalab.com/wp-content/uploads/unlimited_elements/Liferay_Logo-300x100.png) ![](https://www.thenirvanalab.com/wp-content/uploads/unlimited_elements/CERTIFIED-PARTNER.svg) ## Why Organizations Choose Managed Services ### Reduce Operational Risk Proactive monitoring, security updates and issue management ensure platform stability. ### Improve Performance Continuous optimization for better performance, availability and user experience. ### Faster Issue Resolution Access certified Liferay experts for quick response and effective problem resolution. ### Focus on Business Growth We handle your platform operations so your team can focus on innovation. ## What We Manage ### Platform Support Incident management, troubleshooting and root cause analysis. ### Monitoring & Maintenance Health checks, system monitoring and preventive maintenance. ### Security Management Security reviews, patch management and vulnerability assessments. ### Performance Optimization Performance tuning, database optimization and infrastructure recommendations. ### Platform Enhancements Minor enhancements, configuration changes and user experience improvements. ### Strategic Advisory Upgrade planning, architecture reviews and digital roadmap consultations. ## Choose Your Support Tier ## Silver ## Up to 20 Hours / Month - Incident Resolution - Bug Fixes & Troubleshooting - Monthly Health Checks - Security Patch Guidance - Standard SLA [Explore Silver](/contact) ## Gold ## Up to 40 Hours / Month ## Everything in Silver, plus - Performance Monitoring - Priority Support - Minor Enhancements - Integration Support - Quarterly Reviews [Explore Gold](/contact) MOST POPULAR ## Platinum ## Up to 80 Hours / Month ## Everything in Gold, plus - Dedicated Service Manager - Upgrade Planning & Advisory - Environment Management Support - Monthly Business Reviews - Enhanced SLA Coverage [Explore Platinum](/contact) ## Diamond ## 160 Hours / Month ## Everything in Silver, plus - Dedicated Support Team - Custom SLAs - Architecture Advisory - Strategic Roadmaps - Executive Governance Reviews [Talk to an Expert](/contact) ### Compare Our Support Packages Features Silver Gold Platinum Diamond Incident & Support Monitoring & Maintenance Monthly Enhancements Performance Optimization Dedicated Service Manager Custom SLA Dedicated Support Team ### SLA Commitment ### Critical Response within 1 Hour ### High Response within 4 Hours ### Medium Response within 1 Business Day ### Low Response within 2 Business Days ## Why Nirvana Lab? 50+ Successful Projects Liferay Certified Partner 10+ Years of Operation Global Delivery Capability ### Liferay Certified Partner Certified experts with deep Liferay product knowledge. ### Enterprise Delivery Experience Proven track record of delivering complex digital platforms. ### Customer-Centric Approach We build long-term partnerships focused on your success. ### Innovation & Transformation Helping organizations adopt modern technologies and AI. ## What Our Customer Says We want to send you a message to extend our gratitude to you both in your support and delivery of a robust system to connect our Volunteer Management System and our Marketing System. Nirvana Lab Team's communication, efficiency, professionalism, and quality of work is remarkable. I am so appreciative of his hard work, and thrilled to see the data flowing over to our systems. This powerful integration allows us to keep our volunteers up to date with important organizational updates, and also enables us in the long-term to better communicate with our volunteer alumni network. Creating this as an automation helps our small team immensely to better focus on programming quality and growth to ensure that we support our families, and continue expanding to reach as many families as we can. Ashley TolentinoDirector of finance and operations |ACEing Autism ![Ashley Tolentino](https://www.thenirvanalab.com/wp-content/uploads/unlimited_elements/testimonial-photo01.png) When we launched Grain & Protein Technologies, we had just six months to move our dealer portal from a self-hosted environment to a new SaaS platform. With more than 1,500 dealers relying on uninterrupted access, we initially prepared for a simple lift-and-shift migration that would meet the deadline but offer little added value to our dealers. Our partners at Liferay SaaS and Nirvana Lab showed us that we didn’t have to choose between speed and innovation. Working together, we migrated on time while enhancing our dealer experience by modernizing the interface, strengthening branding, simplifying authentication, and adding usability improvements. The result was a smooth transition with no major disruptions, better performance, and a platform that made the change worthwhile for our dealers. This was a mission-critical project under significant pressure, and it was delivered with excellence - thanks to the tireless work of some incredible teams. Special shoutout to **Shikhar Gupta**, **Shashank Gupta** and **Sydney Granat** and the entire **Nirvana Lab team** for their dedication and expertise! Brad LottE-Business Leader | Grain & Protein Technologies ![Brad Lott](https://www.thenirvanalab.com/wp-content/uploads/unlimited_elements/1570702978724.jpg) As we are coming to end of our 3-year implementation partnership with Nirvana Lab , we want to acknowledge the work by the Nirvana Lab team in transforming our Salesforce environment. Salesforce is mission critical for our day-to-day operations across our organization. With 15+ years of business and having gone through many development teams over the years, our Salesforce environment had technical and functional debts. The environment was cumbersome and difficult to work in for team members across several departments. After years of different partners and finding limited success, we were apprehensive of trying a new vendor for our system. However, our experience with Nirvana Lab has exceeded our expectations. Shikhar’s team at Nirvana Lab solved many of our issues, implemented performance enhancements, and provided expert guidance to our team regarding license optimization, unused data cleanups, improving workflows and forms, and provided a roadmap for upgrades. They worked with many internal departmental stakeholders to solve their issues. Thank you, Nirvana Lab, for converting our Salesforce into thriving, healthy ecosystem where our team can work in a reliable and better user experience. At SSI, we highly recommend Nirvana Lab to other organizations with similar Salesforce needs on the Sales, Service, Marketing, and Commerce cloud. Mary Houlette CogarDigital Project Manager | SS Industries ![Mary Houlette Cogar](https://www.thenirvanalab.com/wp-content/uploads/unlimited_elements/1565660512002.jpg) ![](https://www.thenirvanalab.com/wp-content/uploads/unlimited_elements/circle_black_image.png) ## Ready to Maximize Your Liferay Investment? Let’s build a support plan that fits your business needs. [Book a Consultation](https://www.thenirvanalab.com/contact/)